MENDRIX HEALTH / WEBSITE LEGAL PAGES
Privacy Policy
Mendrix Health ("Mendrix Health," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit mendrixhealth.com, contact us, or request information or access through our public website (the "Website").
1. Scope of This Policy
This Policy applies to the public Website and its related communications. It does not govern the processing of patient information through a separately contracted Mendrix Health clinical platform or services. Such processing, where applicable, is governed by relevant agreements, including any required business associate agreement, platform-specific notices, and applicable law. The Website is not intended for submitting patient records or protected health information (PHI).
2. Information We Collect
We may collect (a) information you voluntarily provide, such as your name, business email address, telephone number, organization, role, and the contents of your inquiry; (b) technical and usage information, such as IP address, browser and device characteristics, referring pages, visited pages, and approximate location derived from IP address; and (c) cookie or similar technology information when enabled. We do not ask visitors to submit medical histories, clinical notes, or other patient information through public contact or request-access forms.
3. How We Use Information
We use information to respond to inquiries; evaluate and manage requests for access or demonstrations; communicate about our services where permitted; operate, secure, maintain, and improve the Website; identify technical issues; prevent misuse; and comply with legal obligations. We may also use aggregated or de-identified information for business analysis where legally permitted.
4. Cookies and Analytics
The Website may use essential cookies and, if implemented, analytics or preference technologies. Non-essential tracking will be managed in accordance with applicable consent and notice requirements. Browser settings may allow you to restrict cookies, although some Website features may not function as intended.
5. When We Share Information
We may share information with authorized service providers that host the Website, handle forms, support communications, provide security, or perform analytics for us, subject to appropriate safeguards. We use Web3Forms, a third-party form service, to send the messages you submit through our contact form. We may disclose information when required by law, to protect rights and safety, or in connection with a legitimate corporate transaction. We do not sell personal information for money. If advertising or cross-context tracking technologies are later added, we will update this Policy and applicable choices before deploying them.
6. Security and Retention
We apply reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information. No website or transmission method is completely secure. We retain information for as long as reasonably necessary to fulfill the purposes described above, meet legal obligations, resolve disputes, and enforce agreements, then delete or de-identify it in accordance with our retention practices.
7. Your Choices and Privacy Rights
You may request to access, correct, or delete information you have provided, subject to applicable law and permitted exceptions. You may opt out of promotional emails using the unsubscribe instructions or by contacting us. Residents of certain jurisdictions may have additional rights, such as rights to know, correct, delete, or opt out of specified information practices. We will honor verified requests to the extent required by applicable law. We will not discriminate against you for exercising applicable privacy rights.
8. Children and External Links
The Website is intended for business and professional audiences and is not directed to children under 18. We do not knowingly solicit information from children through the Website. Links to third-party websites are subject to those third parties' own practices and policies.
9. Changes to This Policy
We may update this Policy from time to time. Any revised version will appear on this page with an updated effective date. Material changes will be communicated as required by law.
10. Contact Us
For privacy requests or questions, contact: Mendrix Health | Email: hi@mendrixhealth.com | Mailing address: 8601 Lincoln Blvd, Los Angeles, CA 90045.
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